Privacy Policy

At Dowehorged, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://dowehorged.com) or purchase our financial education products. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or enter information on our site in the following categories:

Personal Information

We may collect personally identifiable information such as:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (credit card numbers, billing address)
• Demographics

Non-Personal Information

We may also collect non-personal information about you whenever you interact with our site, such as:

• Browser name
• Type of computer or device
• Technical information about your connection to our site
• Operating system
• Internet service provider
• Other similar information

How We Use Your Information

We may use the information we collect from you in the following ways:

• To personalize your experience and deliver content and product offerings most relevant to you
• To improve our website to better serve you
• To process transactions and send related information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages
• To administer promotions, surveys, or other site features
• To send periodic emails regarding your order or other products and services
• To follow up after correspondence (live chat, email, or phone inquiries)
• To comply with applicable laws and regulations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Types of cookies we use:

• Essential Cookies: Necessary for the operation of our website, enabling you to navigate and use features.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how visitors move around our website. This helps us improve the way our website works.
• Functionality Cookies: Recognize you when you return to our website, enabling us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, pages you visited, and links you followed. We use this information to make our website and advertising more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

• Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Business Transfers: If Dowehorged is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Services

We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

These third-party service providers include:

• Payment processors
• Email marketing services
• Analytics providers
• Customer support services

Each of these service providers has their own privacy policies governing how they use and store your personal information.

Google Analytics

We use Google Analytics to help us understand how our customers use the site. Google Analytics may use cookies to collect information about your use of our website, including your IP address. This information is transmitted to Google and stored on servers in the United States.

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential.

After a transaction, your private information (credit cards, financial information, etc.) will not be stored on our servers unless you explicitly request us to store it for future purchases.

Despite our efforts to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Children's Privacy

Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided at the end of this policy.

International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Ghana and choose to provide information to us, please note that we transfer the information, including personal information, to Ghana and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dowehorged
41 Bantama Street
Kumasi, Ghana
Email: [email protected]
Phone: +233 50 922 3108